This policy explains how Taycan AI collects, uses, and protects your personal information. We are committed to handling your data responsibly and in accordance with applicable Canadian and United States privacy laws.
This Privacy Policy applies to Taycan AI ("Taycan AI", "we", "us", or "our"), operating at taycanai.com. By using our website or services, you agree to the terms of this policy.
Taycan AI is an AI consulting firm based in Vancouver, British Columbia, Canada, providing AI strategy, AI agents development, workflow automation, and decision intelligence services to organizations across Canada and the United States.
For privacy inquiries, you can reach us at info@taycanai.com or by phone at 1 (888) 596-2735.
We collect personal information only when you voluntarily provide it to us or when it is automatically collected through your use of our website.
Information you provide directly:
Information collected automatically:
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
For individuals in Canada, we collect and process personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Our legal bases for processing include your consent, the performance of a contract, compliance with legal obligations, and our legitimate business interests.
For individuals in California or other US states with applicable privacy laws, we process your information based on consent, contractual necessity, and legitimate interests as permitted under those laws.
We do not sell your personal information. We may share your information in the following limited circumstances:
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with our legal obligations. Contact form submissions and inquiry data are typically retained for up to 3 years unless you request deletion. Client engagement data is retained for 7 years for legal and accounting purposes.
Our website uses cookies and similar tracking technologies to improve your experience and understand how our site is used. Cookies are small text files stored on your device.
Types of cookies we use:
You can control cookies through the consent banner displayed when you first visit our site, or by adjusting your browser settings. Note that disabling certain cookies may affect website functionality. For more information about Google Analytics and how to opt out, visit tools.google.com/dlpage/gaoptout.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at info@taycanai.com. We will respond within 30 days. For Canadian residents, if you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
As a company operating across Canada and the United States, your information may be transferred to, stored in, or processed in countries other than your country of residence. We take appropriate measures to ensure that your information is protected in accordance with this policy and applicable laws wherever it is processed.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.
If you are located in Canada, our commercial electronic messages are sent in compliance with Canada's Anti-Spam Legislation (CASL). You may unsubscribe from commercial messages at any time by contacting us at info@taycanai.com. We will process your unsubscribe request within 10 business days.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: